Story
Fortinet
American TowerFortinet Supports Identity Operations at American Tower
American Tower, a real estate organization in the United States, uses FortiGate from Fortinet to support identity operations for IAM and helpdesk.
Teams at American Tower moved access control onto Fortinet after local tools started to collide.
“American Tower is based in the United States and runs real estate operations at a scale where access control cannot live in side channels.”
“IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through FortiGate |
Story
American Tower is based in the United States and runs real estate operations at a scale where access control cannot live in side channels. IAM and helpdesk were reconciling competing copies of the same work, which slowed identity operations and hid who owned the next step.
The company runs identity operations on Fortinet, with FortiGate as the product IAM and helpdesk actually open. Fortinet delivers network and security fabric products, including next-generation firewalls and secure access, for distributed enterprises. For American Tower, that means IAM and helpdesk can open one workflow, see access control, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for access control.
