Story
Epic Systems@
Intuitive Surgical
Epic Systems Supports Clinical and Quality Operations at Intuitive Surgical
Intuitive Surgical, a health care organization in the United States, uses Epic EHR from Epic Systems to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Clinical and quality operations stays visible to adjacent teams through Epic EHR |
| Capability | Quality and clinical ops work from the same Epic EHR record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
Story
Intuitive Surgical grew regulated content faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Quality and clinical ops were the ones stitching the picture together by hand.
Rolling out Epic EHR put clinical and quality operations on Epic Systems. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Intuitive Surgical keeps the product in the path where work already happens, so quality and clinical ops do not context-switch into a graveyard system used only for audits.
The visible result is steadier clinical and quality operations. Regulated content is easier to inspect, and adjacent groups can join quality and clinical ops without a guided tour of someone's desktop.
