Story
Microsoft
EnelEnel Brings Distributed Meetings onto Microsoft
Enel, a utilities organization in Italy, uses Dynamics 365 from Microsoft to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Dynamics 365 is the governed place employees and partners use for hybrid collaboration |
Story
Utilities work at Enel spans more than one site, even when headquarters sits in Italy. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
Microsoft (Dynamics 365) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Enel uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
