Story
Epic Systems
Elevance HealthElevance Health Brings Clinical Records onto Epic Systems
Elevance Health, a health care organization in the United States, uses Cadence from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because clinical records has a clear owner |
| Productivity | Handoffs in care delivery sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Cadence is the governed place clinicians and HIM use for care delivery |
Story
Health Care work at Elevance Health spans more than one site, even when headquarters sits in the United States. Clinical records was splitting across regional habits. Clinicians and HIM asked for a shared way to run care delivery without freezing local judgment.
Epic Systems (Cadence) is what they standardized on. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Elevance Health uses it as the system of record for clinical records, with clinicians and HIM as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
