Story
Ego Uses ThingWorx for Product Lifecycle
Ego, an information technology organization in the United States, uses ThingWorx from PTC to support change control for engineering and quality.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because product lifecycle data has a clear owner |
| Productivity | Handoffs in change control sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how change control actually runs |
Story
Information Technology work at Ego spans more than one site, even when headquarters sits in the United States. Product lifecycle data was splitting across regional habits. Engineering and quality asked for a shared way to run change control without freezing local judgment.
PTC (ThingWorx) is what they standardized on. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. Ego uses it as the system of record for product lifecycle data, with engineering and quality as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.