Story
DoorDash Brings Email Threats onto Okta
DoorDash, a consumer discretionary organization in the United States, uses Okta Privileged Access from Okta to support email security for security and messaging teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because inbound threat mail has a clear owner |
| Risk and compliance | Handoffs in email security sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Okta Privileged Access is the governed place security and messaging teams use for email security |
Story
Consumer Discretionary work at DoorDash spans more than one site, even when headquarters sits in the United States. Inbound threat mail was splitting across regional habits. Security and messaging teams asked for a shared way to run email security without freezing local judgment.
Okta (Okta Privileged Access) is what they standardized on. Okta is an identity platform for workforce and customer authentication, single sign-on, and lifecycle management. DoorDash uses it as the system of record for inbound threat mail, with security and messaging teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.