Story
Atlassian
DexcomDexcom Uses Jira Service Management for Contract Routing
Dexcom, a health care organization in the United States, uses Jira Service Management from Atlassian to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Capability | Legal and business owners work from the same Jira Service Management record for contract routing |
| Capability | Contract routing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for contract routing |
Story
Inside Dexcom, agreement management used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Legal and business owners needed a system that would still make sense after the original project team moved on.
Dexcom uses Jira Service Management from Atlassian as the working layer for contract routing. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. The practical change is simple: agreement management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Dexcom gets from Atlassian is a durable place to run agreement management and a way for legal and business owners to see the same contract routing at the same time.
