Story
Deloitte Runs Operations Automation with Cartesia
Deloitte, a financials organization in the United Kingdom, uses Streaming TTS from Cartesia to support operations automation for ops and platform teams.
Value results
| Category | Value result |
|---|---|
| Capability | Operations automation stays visible to adjacent teams through Streaming TTS |
| Capability | Ops and platform teams work from the same Streaming TTS record for task agents |
| Capability | Task agents can be reviewed without waiting on a personal export |
Story
Deloitte did not need another dashboard that nobody opened. It needed operations automation to move. In the United Kingdom, ops and platform teams already knew where task agents went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Streaming TTS from Cartesia is now in that path. Cartesia develops real-time voice AI, including Sonic text-to-speech and Ink speech-to-text, for conversational products and agents. The company treats it as production tooling for operations automation, which is why ops and platform teams live in it rather than exporting from it once a quarter.
Deloitte can show how task agents is handled today. That is the value: a repeatable way to run operations automation on software the rest of the industry already recognizes.