Story
IBM
Delivery HeroDelivery Hero Uses IBM Cloud for Cloud Operations
Delivery Hero, a consumer discretionary organization in Germany, uses IBM Cloud from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cloud landing zones |
| Capability | Platform operations stays visible to adjacent teams through IBM Cloud |
| Capability | Infrastructure and application teams work from the same IBM Cloud record for cloud landing zones |
Story
Consumer Discretionary work at Delivery Hero spans more than one site, even when headquarters sits in Germany. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.
IBM (IBM Cloud) is what they standardized on. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. Delivery Hero uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
