Story
Smartsheet
Crown HoldingsCrown Holdings Brings Cross-team Delivery onto Smartsheet
Crown Holdings, a materials organization in the United States, uses Control Center from Smartsheet to support program management for project and operations leads.
Crown Holdings asked for a cleaner operating picture of cross-team delivery. Smartsheet is what they run.
“Inside Crown Holdings, program management used to depend on whoever still had the latest file.”
“Project and operations leads needed a system that would still make sense after the original project team moved on.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Control Center |
Story
Inside Crown Holdings, program management used to depend on whoever still had the latest file. That pattern is common in materials groups working out of the United States. Project and operations leads needed a system that would still make sense after the original project team moved on.
Crown Holdings uses Control Center from Smartsheet as the working layer for cross-team delivery. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. The practical change is simple: program management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Crown Holdings gets from Smartsheet is a durable place to run program management and a way for project and operations leads to see the same cross-team delivery at the same time.
