Story
Cisco
CPQDCPQD Uses ThousandEyes for Edge Delivery
CPQD, an information technology organization in the United States, uses ThousandEyes from Cisco to support web performance for platform and web teams.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for edge delivery |
| Capability | Web performance stays visible to adjacent teams through ThousandEyes |
| Capability | Platform and web teams work from the same ThousandEyes record for edge delivery |
Story
Information Technology work at CPQD spans more than one site, even when headquarters sits in the United States. Edge delivery was splitting across regional habits. Platform and web teams asked for a shared way to run web performance without freezing local judgment.
Cisco (ThousandEyes) is what they standardized on. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. CPQD uses it as the system of record for edge delivery, with platform and web teams as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
