Story
Coupa
UPSCoupa at UPS: Procurement
UPS, an industrials organization in the United States, uses Treasury from Coupa to support source to pay for procurement and AP.
A Treasury rollout at UPS took source to pay out of inboxes and into a named queue.
“From the United States, industrials teams still had to serve customers and internal partners who expected a straight answer.”
“Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Procurement and AP work from the same Treasury record for procurement and payables |
| Capability | Procurement and payables can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for procurement and payables |
Story
UPS grew procurement and payables faster than the local tools around it. From the United States, industrials teams still had to serve customers and internal partners who expected a straight answer. Procurement and AP were the ones stitching the picture together by hand.
Rolling out Treasury put source to pay on Coupa. Coupa is a spend management platform for procurement, invoicing, expenses, and supply chain design used by finance and procurement teams. UPS keeps the product in the path where work already happens, so procurement and AP do not context-switch into a graveyard system used only for audits.
The visible result is steadier source to pay. Procurement and payables is easier to inspect, and adjacent groups can join procurement and AP without a guided tour of someone's desktop.
