Story
ConvaTec Uses Cadence for Clinical Records
ConvaTec, a health care organization in the United Kingdom, uses Cadence from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for clinical records |
| Capability | Care delivery stays visible to adjacent teams through Cadence |
| Capability | Clinicians and HIM work from the same Cadence record for clinical records |
Story
Health Care work at ConvaTec spans more than one site, even when headquarters sits in the United Kingdom. Clinical records was splitting across regional habits. Clinicians and HIM asked for a shared way to run care delivery without freezing local judgment.
Epic Systems (Cadence) is what they standardized on. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. ConvaTec uses it as the system of record for clinical records, with clinicians and HIM as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.