Story
Microsoft Azure@
Consolidated Edison
Consolidated Edison Runs Reliability Engineering with Microsoft Azure
Consolidated Edison, a utilities organization in the United States, uses Azure DevOps from Microsoft Azure to support reliability engineering for SRE and operations.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because backup and failover has a clear owner |
| Productivity | Handoffs in reliability engineering sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Azure DevOps is the governed place SRE and operations use for reliability engineering |
Story
Consolidated Edison did not need another dashboard that nobody opened. It needed reliability engineering to move. In the United States, SRE and operations already knew where backup and failover went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Azure DevOps from Microsoft Azure is now in that path. Microsoft Azure is a public cloud platform for infrastructure, data, AI, and application services used by enterprises to host and modernize workloads. The company treats it as production tooling for reliability engineering, which is why SRE and operations live in it rather than exporting from it once a quarter.
Consolidated Edison can show how backup and failover is handled today. That is the value: a repeatable way to run reliability engineering on software the rest of the industry already recognizes.
