Story
PTC
CognizantCognizant Runs Plant and Field Operations with PTC
Cognizant, an information technology organization in the United States, uses Kepware from PTC to support plant and field operations for operations engineers.
When operations visibility outgrew homegrown tracking, Cognizant brought in PTC.
“In the United States, operations engineers already knew where operations visibility went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because operations visibility has a clear owner |
| Productivity | Handoffs in plant and field operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Kepware is the governed place operations engineers use for plant and field operations |
Story
Cognizant did not need another dashboard that nobody opened. It needed plant and field operations to move. In the United States, operations engineers already knew where operations visibility went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Kepware from PTC is now in that path. PTC provides product lifecycle management, CAD, and industrial IoT software used by manufacturers to design and service products. The company treats it as production tooling for plant and field operations, which is why operations engineers live in it rather than exporting from it once a quarter.
Cognizant can show how operations visibility is handled today. That is the value: a repeatable way to run plant and field operations on software the rest of the industry already recognizes.
