Story
SS&C
CME GroupCME Group Standardizes Policy and Claims on SS&C
CME Group, a financials organization in the United States, uses SS&C Blue Prism from SS&C to support insurance operations for underwriters and claims handlers.
Value results
| Category | Value result |
|---|---|
| Capability | Policy and claims can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for policy and claims |
| Capability | Insurance operations stays visible to adjacent teams through SS&C Blue Prism |
Story
Financials work at CME Group spans more than one site, even when headquarters sits in the United States. Policy and claims was splitting across regional habits. Underwriters and claims handlers asked for a shared way to run insurance operations without freezing local judgment.
SS&C (SS&C Blue Prism) is what they standardized on. SS&C Technologies delivers software and services for investment management, healthcare administration, and intelligent automation. CME Group uses it as the system of record for policy and claims, with underwriters and claims handlers as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
