Story
Infor
CiscoCisco Uses Coleman AI for Procurement
Cisco, an information technology organization in the United States, uses Coleman AI from Infor to support source to pay for procurement and AP.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in source to pay sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Coleman AI is the governed place procurement and AP use for source to pay |
| Capability | New joiners can see how source to pay actually runs |
Story
Inside Cisco, source to pay used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Procurement and AP needed a system that would still make sense after the original project team moved on.
Cisco uses Coleman AI from Infor as the working layer for procurement and payables. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. The practical change is simple: source to pay has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Cisco gets from Infor is a durable place to run source to pay and a way for procurement and AP to see the same procurement and payables at the same time.
