Story
Cisco
MiroCisco Supports Network Operations at Miro
Miro, an information technology organization in the United States, uses Cisco Meraki from Cisco to support network operations for network engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because campus and branch networking has a clear owner |
| Productivity | Handoffs in network operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Cisco Meraki is the governed place network engineers use for network operations |
Story
Miro grew campus and branch networking faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Network engineers were the ones stitching the picture together by hand.
Rolling out Cisco Meraki put network operations on Cisco. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. Miro keeps the product in the path where work already happens, so network engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier network operations. Campus and branch networking is easier to inspect, and adjacent groups can join network engineers without a guided tour of someone's desktop.
