Story
Cisco Supports Network Operations at Canon Medical
Canon Medical, a health care organization in Japan, uses Cisco Meraki from Cisco to support network operations for network engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because campus and branch networking has a clear owner |
| Productivity | Handoffs in network operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Cisco Meraki is the governed place network engineers use for network operations |
Story
Canon Medical grew campus and branch networking faster than the local tools around it. From Japan, health care teams still had to serve customers and internal partners who expected a straight answer. Network engineers were the ones stitching the picture together by hand.
Rolling out Cisco Meraki put network operations on Cisco. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. Canon Medical keeps the product in the path where work already happens, so network engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier network operations. Campus and branch networking is easier to inspect, and adjacent groups can join network engineers without a guided tour of someone's desktop.