Story
Fiserv
CheckoutCheckout Brings Core Processing onto Fiserv
Checkout, a financials organization in the United Kingdom, uses DNA from Fiserv to support banking operations for operations and product.
Teams at Checkout moved core processing onto Fiserv after local tools started to collide.
“Financials work at Checkout spans more than one site, even when headquarters sits in the United Kingdom.”
“Operations and product asked for a shared way to run banking operations without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Banking operations stays visible to adjacent teams through DNA |
| Capability | Operations and product work from the same DNA record for core processing |
| Capability | Core processing can be reviewed without waiting on a personal export |
Story
Financials work at Checkout spans more than one site, even when headquarters sits in the United Kingdom. Core processing was splitting across regional habits. Operations and product asked for a shared way to run banking operations without freezing local judgment.
Fiserv (DNA) is what they standardized on. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. Checkout uses it as the system of record for core processing, with operations and product as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
