Story
Centroid Modernizes Application Health with Dynatrace
Centroid, an information technology organization in the United States, uses Dynatrace from Dynatrace to support production support for SREs and developers.
Value results
| Category | Value result |
|---|---|
| Capability | SREs and developers work from the same Dynatrace record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for application health |
Story
Centroid is based in the United States and runs information technology operations at a scale where application health cannot live in side channels. SREs and developers were reconciling competing copies of the same work, which slowed production support and hid who owned the next step.
The company runs production support on Dynatrace, with Dynatrace as the product SREs and developers actually open. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. For Centroid, that means SREs and developers can open one workflow, see application health, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for application health.