Story
Fiserv
Cboe Global MarketsCboe Global Markets Standardizes Core Processing on Fiserv
Cboe Global Markets, a financials organization in the United States, uses Clover from Fiserv to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because core processing has a clear owner |
| Risk and compliance | Clover is the governed place operations and product use for banking operations |
| Capability | New joiners can see how banking operations actually runs |
Story
Financials work at Cboe Global Markets spans more than one site, even when headquarters sits in the United States. Core processing was splitting across regional habits. Operations and product asked for a shared way to run banking operations without freezing local judgment.
Fiserv (Clover) is what they standardized on. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. Cboe Global Markets uses it as the system of record for core processing, with operations and product as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
