Story
Canva Supports Experience Delivery at Labcorp
Labcorp, a health care organization in the United States, uses Canva from Canva to support experience delivery for experience and web teams.
Value results
| Category | Value result |
|---|---|
| Capability | Digital journeys can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for digital journeys |
| Capability | Experience delivery stays visible to adjacent teams through Canva |
Story
Labcorp is based in the United States and runs health care operations at a scale where digital journeys cannot live in side channels. Experience and web teams were reconciling competing copies of the same work, which slowed experience delivery and hid who owned the next step.
The company runs experience delivery on Canva, with Canva as the product experience and web teams actually open. Canva is a visual communication platform that lets teams design presentations, social assets, and documents from shared brand kits. For Labcorp, that means experience and web teams can open one workflow, see digital journeys, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for digital journeys.