Story
Canva
DotzCanva Supports Experience Delivery at Dotz
Dotz, an information technology organization in the United States, uses Canva from Canva to support experience delivery for experience and web teams.
Value results
| Category | Value result |
|---|---|
| Capability | Experience delivery stays visible to adjacent teams through Canva |
| Capability | Experience and web teams work from the same Canva record for digital journeys |
| Capability | Digital journeys can be reviewed without waiting on a personal export |
Story
Dotz grew digital journeys faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Experience and web teams were the ones stitching the picture together by hand.
Rolling out Canva put experience delivery on Canva. Canva is a visual communication platform that lets teams design presentations, social assets, and documents from shared brand kits. Dotz keeps the product in the path where work already happens, so experience and web teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier experience delivery. Digital journeys is easier to inspect, and adjacent groups can join experience and web teams without a guided tour of someone's desktop.
