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IBM@ByMyCell

ByMyCell Uses IBM Cloud for Resilience

ByMyCell, an information technology organization in the United States, uses IBM Cloud from IBM to support reliability engineering for SRE and operations.

Value results

CategoryValue result
ProductivityHandoffs in reliability engineering sit in a shared queue instead of a mailbox trail
Risk and complianceIBM Cloud is the governed place SRE and operations use for reliability engineering
CapabilityNew joiners can see how reliability engineering actually runs

Story

Inside ByMyCell, reliability engineering used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. SRE and operations needed a system that would still make sense after the original project team moved on.

ByMyCell uses IBM Cloud from IBM as the working layer for backup and failover. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. The practical change is simple: reliability engineering has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What ByMyCell gets from IBM is a durable place to run reliability engineering and a way for SRE and operations to see the same backup and failover at the same time.

Relationship map

ByMyCell uses IBM, Cadence, Nutanix, Intuit, Sage, Genesys, CyberArk, UiPath. Shared with ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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