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storyJapanInformation TechnologyProductivityRisk and complianceCapability

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IBM@Brother Industries

Brother Industries Brings Model Serving onto IBM

Brother Industries, an information technology organization in Japan, uses IBM Cloud from IBM to support applied AI delivery for ML and product teams.

Value results

CategoryValue result
ProductivityFewer stalled items because model serving has a clear owner
Risk and complianceIBM Cloud is the governed place ML and product teams use for applied AI delivery
CapabilityNew joiners can see how applied AI delivery actually runs

Story

Inside Brother Industries, applied AI delivery used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of Japan. ML and product teams needed a system that would still make sense after the original project team moved on.

Brother Industries uses IBM Cloud from IBM as the working layer for model serving. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. The practical change is simple: applied AI delivery has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Brother Industries gets from IBM is a durable place to run applied AI delivery and a way for ML and product teams to see the same model serving at the same time.

Relationship map

Brother Industries uses IBM, Dassault Systemes, Dynatrace, Zendesk. Shared with ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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