Story
Fiserv
BlockBlock Extends Payments Across Planning and Forecasting
Block, a financials organization in the United States, uses Payments from Fiserv to support planning and forecasting for FP&A.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because financial planning has a clear owner |
| Productivity | Handoffs in planning and forecasting sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Payments is the governed place FP&A use for planning and forecasting |
Story
Inside Block, planning and forecasting used to depend on whoever still had the latest file. That pattern is common in financials groups working out of the United States. FP&A needed a system that would still make sense after the original project team moved on.
Block uses Payments from Fiserv as the working layer for financial planning. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. The practical change is simple: planning and forecasting has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Block gets from Fiserv is a durable place to run planning and forecasting and a way for FP&A to see the same financial planning at the same time.
