Story
Bitwarden Modernizes Cross-team Delivery with Asana
Bitwarden, an information technology organization in the United States, uses Asana from Asana to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Asana |
| Capability | Project and operations leads work from the same Asana record for cross-team delivery |
Story
Bitwarden grew cross-team delivery faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Asana put program management on Asana. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. Bitwarden keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.