Story
Bitwarden Modernizes Cross-team Delivery with Asana
Bitwarden, an information technology organization in the United States, uses Asana from Asana to support program management for project and operations leads.
Bitwarden uses Asana to track work in a shared system rather than status decks that go stale.
“From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer.”
“Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Asana |
| Capability | Project and operations leads work from the same Asana record for cross-team delivery |
Story
Bitwarden grew cross-team delivery faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Asana put program management on Asana. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. Bitwarden keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.