Story
Atlassian
BiogenBiogen Brings Cross-team Delivery onto Atlassian
Biogen, a health care organization in the United States, uses Jira Service Management from Atlassian to support program management for project and operations leads.
Biogen asked for a cleaner operating picture of cross-team delivery. Atlassian is what they run.
“Project and operations leads needed a system that would still make sense after the original project team moved on.”
“Biogen uses Jira Service Management from Atlassian as the working layer for cross-team delivery.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Jira Service Management |
Story
Inside Biogen, program management used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Project and operations leads needed a system that would still make sense after the original project team moved on.
Biogen uses Jira Service Management from Atlassian as the working layer for cross-team delivery. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. The practical change is simple: program management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Biogen gets from Atlassian is a durable place to run program management and a way for project and operations leads to see the same cross-team delivery at the same time.
