Story
Dynatrace
BinanceBinance Runs Production Support with Dynatrace
Binance, a financials organization in the United Arab Emirates, uses AutomationEngine from Dynatrace to support production support for SREs and developers.
SREs and developers at Binance review application health in AutomationEngine rather than in personal files.
“In the United Arab Emirates, SREs and developers already knew where application health went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Production support stays visible to adjacent teams through AutomationEngine |
| Capability | SREs and developers work from the same AutomationEngine record for application health |
| Capability | Application health can be reviewed without waiting on a personal export |
Story
Binance did not need another dashboard that nobody opened. It needed production support to move. In the United Arab Emirates, SREs and developers already knew where application health went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
AutomationEngine from Dynatrace is now in that path. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. The company treats it as production tooling for production support, which is why SREs and developers live in it rather than exporting from it once a quarter.
Binance can show how application health is handled today. That is the value: a repeatable way to run production support on software the rest of the industry already recognizes.
