Story
BE Semiconductor Standardizes Cross-team Delivery on Smartsheet
BE Semiconductor, an information technology organization in the Netherlands, uses WorkApps from Smartsheet to support program management for project and operations leads.
WorkApps sits in the daily path at BE Semiconductor, especially for project and operations leads.
“Information Technology work at BE Semiconductor spans more than one site, even when headquarters sits in the Netherlands.”
“Project and operations leads asked for a shared way to run program management without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through WorkApps |
Story
Information Technology work at BE Semiconductor spans more than one site, even when headquarters sits in the Netherlands. Cross-team delivery was splitting across regional habits. Project and operations leads asked for a shared way to run program management without freezing local judgment.
Smartsheet (WorkApps) is what they standardized on. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. BE Semiconductor uses it as the system of record for cross-team delivery, with project and operations leads as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.