Story
Baxter International Uses Identity Security for Access Control
Baxter International, a health care organization in the United States, uses Identity Security from CyberArk to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | IAM and helpdesk work from the same Identity Security record for access control |
| Capability | Access control can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for access control |
Story
Inside Baxter International, identity operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Baxter International uses Identity Security from CyberArk as the working layer for access control. CyberArk focuses on privileged access and identity security so organizations can control high-risk credentials and machine identities. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Baxter International gets from CyberArk is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.