Story
Microsoft Azure@
Baxter International
Baxter International Uses Dynamics 365 for Distributed Meetings
Baxter International, a health care organization in the United States, uses Dynamics 365 from Microsoft to support hybrid collaboration for employees and partners.
A Dynamics 365 rollout at Baxter International took hybrid collaboration out of inboxes and into a named queue.
“Health Care work at Baxter International spans more than one site, even when headquarters sits in the United States.”
“Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Health Care work at Baxter International spans more than one site, even when headquarters sits in the United States. Distributed meetings was splitting across regional habits. Employees and partners asked for a shared way to run hybrid collaboration without freezing local judgment.
Microsoft (Dynamics 365) is what they standardized on. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. Baxter International uses it as the system of record for distributed meetings, with employees and partners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
