Story
Fiserv
Bank of AmericaBank of America Runs Banking Operations with Fiserv
Bank of America, a financials organization in the United States, uses Fraud and Risk from Fiserv to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Banking operations stays visible to adjacent teams through Fraud and Risk |
| Risk and compliance | Operations and product work from the same Fraud and Risk record for core processing |
| Capability | Core processing can be reviewed without waiting on a personal export |
Story
Bank of America did not need another dashboard that nobody opened. It needed banking operations to move. In the United States, operations and product already knew where core processing went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Fraud and Risk from Fiserv is now in that path. Fiserv provides financial services technology for banks, credit unions, and merchants, including processing, digital banking, and Clover. The company treats it as production tooling for banking operations, which is why operations and product live in it rather than exporting from it once a quarter.
Bank of America can show how core processing is handled today. That is the value: a repeatable way to run banking operations on software the rest of the industry already recognizes.
