Story
OpenText
BallBall Brings Contract Routing onto OpenText
Ball, a materials organization in the United States, uses IT Operations from OpenText to support agreement management for legal and business owners.
Ball asked for a cleaner operating picture of contract routing. OpenText is what they run.
“Legal and business owners needed a system that would still make sense after the original project team moved on.”
“OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Contract routing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for contract routing |
| Capability | Agreement management stays visible to adjacent teams through IT Operations |
Story
Inside Ball, agreement management used to depend on whoever still had the latest file. That pattern is common in materials groups working out of the United States. Legal and business owners needed a system that would still make sense after the original project team moved on.
Ball uses IT Operations from OpenText as the working layer for contract routing. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. The practical change is simple: agreement management has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Ball gets from OpenText is a durable place to run agreement management and a way for legal and business owners to see the same contract routing at the same time.
