Story
Atlassian
American TowerAtlassian at American Tower: Contract Routing
American Tower, a real estate organization in the United States, uses Atlas from Atlassian to support agreement management for legal and business owners.
American Tower runs agreement management on Atlassian so ownership is obvious when work stalls.
“From the United States, real estate teams still had to serve customers and internal partners who expected a straight answer.”
“Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Legal and business owners work from the same Atlas record for contract routing |
| Capability | Contract routing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for contract routing |
Story
American Tower grew contract routing faster than the local tools around it. From the United States, real estate teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out Atlas put agreement management on Atlassian. Atlassian provides work management and DevOps software, including Jira and Confluence, used by software and business teams. American Tower keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
