Story
Epic Systems
AscensionAscension Extends Healthy Planet Across Clinical and Quality Operations
Ascension, a health care organization in the United States, uses Healthy Planet from Epic Systems to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because regulated content has a clear owner |
| Productivity | Handoffs in clinical and quality operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Healthy Planet is the governed place quality and clinical ops use for clinical and quality operations |
Story
Inside Ascension, clinical and quality operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Quality and clinical ops needed a system that would still make sense after the original project team moved on.
Ascension uses Healthy Planet from Epic Systems as the working layer for regulated content. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The practical change is simple: clinical and quality operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Ascension gets from Epic Systems is a durable place to run clinical and quality operations and a way for quality and clinical ops to see the same regulated content at the same time.
