Story
Asana
DoorDashAsana at DoorDash: Cross-team Delivery
DoorDash, a consumer discretionary organization in the United States, uses Workload from Asana to support program management for project and operations leads.
Consumer Discretionary teams at DoorDash treat Asana as the working layer for program management.
“From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer.”
“Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Project and operations leads work from the same Workload record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
DoorDash grew cross-team delivery faster than the local tools around it. From the United States, consumer discretionary teams still had to serve customers and internal partners who expected a straight answer. Project and operations leads were the ones stitching the picture together by hand.
Rolling out Workload put program management on Asana. Asana is a work management platform that helps teams track projects, goals, and cross-functional work in one place. DoorDash keeps the product in the path where work already happens, so project and operations leads do not context-switch into a graveyard system used only for audits.
The visible result is steadier program management. Cross-team delivery is easier to inspect, and adjacent groups can join project and operations leads without a guided tour of someone's desktop.
