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storyUnited KingdomInformation TechnologyProductivityRisk and complianceCapability

Story

Red Hat@ARM

ARM Standardizes Resilience on Red Hat

ARM, an information technology organization in the United Kingdom, uses Red Hat Enterprise Linux from Red Hat to support reliability engineering for SRE and operations.

Value results

CategoryValue result
ProductivityFewer stalled items because backup and failover has a clear owner
Risk and complianceRed Hat Enterprise Linux is the governed place SRE and operations use for reliability engineering
CapabilityNew joiners can see how reliability engineering actually runs

Story

Information Technology work at ARM spans more than one site, even when headquarters sits in the United Kingdom. Backup and failover was splitting across regional habits. SRE and operations asked for a shared way to run reliability engineering without freezing local judgment.

Red Hat (Red Hat Enterprise Linux) is what they standardized on. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. ARM uses it as the system of record for backup and failover, with SRE and operations as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

ARM uses Red Hat, PayPal, Microsoft Azure. Shared with Accenture, Adyen, AECOM, AGCO, Agilent Technologies. Industry: Information Technology. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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