Story
Dynatrace
Analog DevicesAnalog Devices Adopts Dynatrace for Incident Response
Analog Devices, an information technology organization in the United States, uses Grail from Dynatrace to support incident response for on-call engineers.
Analog Devices asked for a cleaner operating picture of log investigation. Dynatrace is what they run.
“In the United States, on-call engineers already knew where log investigation went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | On-call engineers work from the same Grail record for log investigation |
| Capability | Log investigation can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for log investigation |
Story
Analog Devices did not need another dashboard that nobody opened. It needed incident response to move. In the United States, on-call engineers already knew where log investigation went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Grail from Dynatrace is now in that path. Dynatrace is an observability and security platform that uses causal AI to analyze traces, metrics, and logs across cloud stacks. The company treats it as production tooling for incident response, which is why on-call engineers live in it rather than exporting from it once a quarter.
Analog Devices can show how log investigation is handled today. That is the value: a repeatable way to run incident response on software the rest of the industry already recognizes.
