Story
Cisco
American Express GBTAmerican Express GBT Uses ThousandEyes for Application Traffic
American Express GBT, an industrials organization in the United States, uses ThousandEyes from Cisco to support application delivery for network and app owners.
American Express GBT folded ThousandEyes into application delivery so network and app owners share one view of application traffic.
“Industrials work at American Express GBT spans more than one site, even when headquarters sits in the United States.”
“Network and app owners asked for a shared way to run application delivery without freezing local judgment.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for application traffic |
| Capability | Application delivery stays visible to adjacent teams through ThousandEyes |
| Capability | Network and app owners work from the same ThousandEyes record for application traffic |
Story
Industrials work at American Express GBT spans more than one site, even when headquarters sits in the United States. Application traffic was splitting across regional habits. Network and app owners asked for a shared way to run application delivery without freezing local judgment.
Cisco (ThousandEyes) is what they standardized on. Cisco provides networking, collaboration, and security products that connect offices, data centers, and hybrid work. American Express GBT uses it as the system of record for application traffic, with network and app owners as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
