Story
American Express GBT Adopts AVEVA for Change Control
American Express GBT, an industrials organization in the United States, uses APM from AVEVA to support change control for engineering and quality.
Value results
| Category | Value result |
|---|---|
| Capability | Engineering and quality work from the same APM record for product lifecycle data |
| Capability | Product lifecycle data can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for product lifecycle data |
Story
American Express GBT did not need another dashboard that nobody opened. It needed change control to move. In the United States, engineering and quality already knew where product lifecycle data went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
APM from AVEVA is now in that path. AVEVA, part of Schneider Electric, provides industrial software for engineering, operations, and real-time data, including the PI System. The company treats it as production tooling for change control, which is why engineering and quality live in it rather than exporting from it once a quarter.
American Express GBT can show how product lifecycle data is handled today. That is the value: a repeatable way to run change control on software the rest of the industry already recognizes.