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Microsoft Azure@
Align Technology
Align Technology Uses Dynamics 365 for Distributed Meetings
Align Technology, a health care organization in the United States, uses Dynamics 365 from Microsoft to support hybrid collaboration for employees and partners.
A Dynamics 365 rollout at Align Technology took hybrid collaboration out of inboxes and into a named queue.
“Inside Align Technology, hybrid collaboration used to depend on whoever still had the latest file.”
“Employees and partners needed a system that would still make sense after the original project team moved on.”
Independent write-up. Figures come from public sources or are illustrative.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Dynamics 365 is the governed place employees and partners use for hybrid collaboration |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Inside Align Technology, hybrid collaboration used to depend on whoever still had the latest file. That pattern is common in health care groups working out of the United States. Employees and partners needed a system that would still make sense after the original project team moved on.
Align Technology uses Dynamics 365 from Microsoft as the working layer for distributed meetings. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. The practical change is simple: hybrid collaboration has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Align Technology gets from Microsoft is a durable place to run hybrid collaboration and a way for employees and partners to see the same distributed meetings at the same time.
