Story
Akamai
IntelsatAkamai at Intelsat: Campus Networking
Intelsat, an information technology organization in the United States, uses EdgeWorkers from Akamai to support network operations for network engineers.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in network operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | EdgeWorkers is the governed place network engineers use for network operations |
| Capability | New joiners can see how network operations actually runs |
Story
Intelsat grew campus and branch networking faster than the local tools around it. From the United States, information technology teams still had to serve customers and internal partners who expected a straight answer. Network engineers were the ones stitching the picture together by hand.
Rolling out EdgeWorkers put network operations on Akamai. Akamai operates a large edge platform for content delivery, application security, and microsegmentation. Intelsat keeps the product in the path where work already happens, so network engineers do not context-switch into a graveyard system used only for audits.
The visible result is steadier network operations. Campus and branch networking is easier to inspect, and adjacent groups can join network engineers without a guided tour of someone's desktop.
