Story
CrowdStrike
Air LiquideAir Liquide Adopts CrowdStrike for Identity Operations
Air Liquide, a materials organization in France, uses Charlotte AI from CrowdStrike to support identity operations for IAM and helpdesk.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for access control |
| Capability | Identity operations stays visible to adjacent teams through Charlotte AI |
| Capability | IAM and helpdesk work from the same Charlotte AI record for access control |
Story
Inside Air Liquide, identity operations used to depend on whoever still had the latest file. That pattern is common in materials groups working out of France. IAM and helpdesk needed a system that would still make sense after the original project team moved on.
Air Liquide uses Charlotte AI from CrowdStrike as the working layer for access control. CrowdStrike is a cloud-native cybersecurity platform focused on endpoint detection, identity protection, and managed threat hunting. The practical change is simple: identity operations has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Air Liquide gets from CrowdStrike is a durable place to run identity operations and a way for IAM and helpdesk to see the same access control at the same time.
