Customer

Wayfair
Wayfair is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Wayfair uses Genesys, Salesforce, Cartesia, Snowflake, Dataiku, Red Hat. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Wayfair customer value stories (6)
Genesys@
Wayfair
Consumer Discretionary teams at Wayfair treat Genesys as the working layer for omnichannel service.
Salesforce@
Wayfair
Consumer Discretionary teams at Wayfair treat Salesforce as the working layer for customer data operations.
Cartesia@
Wayfair
When spoken interfaces outgrew homegrown tracking, Wayfair brought in Cartesia.
Snowflake@
Wayfair
Data scientists and ML engineers at Wayfair review feature pipelines in Snowflake Data Cloud rather than in personal files.
Dataiku@
Wayfair
Wayfair uses Dataiku to query shared, documented data instead of competing desktop extracts.
Red Hat@
Wayfair
When backup and failover outgrew homegrown tracking, Wayfair brought in Red Hat.