Customer

Vale
Vale is a materials organization based in Brazil. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Vale uses Twilio, Atlassian, Hexagon, Siemens Digital Industries Software, Pega, HashiCorp, Nutanix. Industry: Materials. Drag nodes, filter types, or expand a node to follow more commonalities.
All Vale customer value stories (7)
Twilio@
Vale
When support tickets outgrew homegrown tracking, Vale brought in Twilio.
Atlassian@
Vale
Vale uses Bitbucket to run reliable video and chat for people who are rarely in the same room.
Hexagon@
Vale
Vale asked for a cleaner operating picture of operations visibility. Hexagon is what they run.
Siemens Digital Industries Software@
Vale
Vale standardized operations visibility on Siemens Digital Industries Software instead of keeping parallel copies.
Pega@
Vale
Vale uses Pega Process AI to take incidents and requests through a single workflow instead of email chains.
HashiCorp@
Vale
Vault sits in the daily path at Vale, especially for developers and AppSec.
Nutanix@
Vale
Vale standardized model serving on Nutanix instead of keeping parallel copies.