Customer
Thoughtly
Thoughtly is a leading AI-powered call center solution that allows businesses to deploy human-like AI voice agents in under 20 minutes using a no-code, drag-and-drop UI. These agents come pre-skilled and are designed to handle calls for various sectors, including retail, real estate, hospitality, transportation, legal, utility, and insurance companies, serving Fortune 500 companies and major enterprises across financial services, healthcare, e-commerce, and professional services, aiming to call and convert every lead on autopilot.
All Thoughtly customer value stories
Appian@Thoughtly
Thoughtly uses Appian AI to take incidents and requests through a single workflow instead of email chains.
Cadence@Thoughtly
Teams at Thoughtly moved product lifecycle data onto Cadence after local tools started to collide.
Genesys@Thoughtly
Shared Predictive Engagement workspaces help Thoughtly keep customer support honest across teams.
IBM@Thoughtly
Shared IBM webMethods workspaces help Thoughtly keep data platform operations honest across teams.
Cartesia@Thoughtly
10% increase in appointment booking rates, 35 offshore call agents removed, and live transfers completed in under a second.
Qlik@Thoughtly
Thoughtly folded Qlik Answers into enterprise reporting so analysts and finance partners share one view of governed analytics.