Customer

Takeda
Takeda is a health care organization based in Japan. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Takeda uses Microsoft Azure, Qualtrics, Smartsheet, Epic Systems, Akamai, HubSpot, Salesforce, Qlik, Veeva. Industry: Health Care. Drag nodes, filter types, or expand a node to follow more commonalities.
All Takeda customer value stories (9)
Microsoft Azure@
Takeda
Shared Azure OpenAI workspaces help Takeda keep data platform operations honest across teams.
Qualtrics@
Takeda
Qualtrics XM sits in the daily path at Takeda, especially for CX and people teams.
Smartsheet@
Takeda
Smartsheet became the place Takeda uses to keep procedures next to the work so people do not hunt through inboxes.
Epic Systems@
Takeda
Takeda asked for a cleaner operating picture of regulated content. Epic Systems is what they run.
Akamai@
Takeda
Takeda asked for a cleaner operating picture of campus and branch networking. Akamai is what they run.
HubSpot@
Takeda
A Marketing Hub rollout at Takeda took customer service operations out of inboxes and into a named queue.
Salesforce@
Takeda
In Japan, Takeda relies on Salesforce for customer data operations.
Qlik@
Takeda
Teams at Takeda moved governed analytics onto Qlik after local tools started to collide.
Veeva@
Takeda
Teams at Takeda moved regulated content onto Veeva after local tools started to collide.