Customer

Synapse
Synapse is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Synapse uses Fiserv, Guidewire, Check Point, Freshworks, CyberArk, Dataiku, PagerDuty, New Relic, Temenos. Industry: Financials. Drag nodes, filter types, or expand a node to follow more commonalities.
All Synapse customer value stories (9)
Fiserv@
Synapse
Synapse folded Fraud and Risk into insurance operations so underwriters and claims handlers share one view of policy and claims.
Guidewire@
Synapse
Synapse uses InsuranceSuite to build plans that operations can update without a new spreadsheet every cycle.
Check Point@
Synapse
Teams at Synapse moved access control onto Check Point after local tools started to collide.
Freshworks@
Synapse
When support tickets outgrew homegrown tracking, Synapse brought in Freshworks.
CyberArk@
Synapse
Synapse standardized inbound threat mail on CyberArk instead of keeping parallel copies.
Dataiku@
Synapse
A MLOps rollout at Synapse took applied machine learning out of inboxes and into a named queue.
PagerDuty@
Synapse
Synapse uses AIOps to turn operational signals into detections the SOC can actually use.
New Relic@
Synapse
New Relic AI became the place Synapse uses to turn operational signals into detections the SOC can actually use.
Temenos@
Synapse
A Temenos Payments rollout at Synapse took insurance operations out of inboxes and into a named queue.